Refine — Better Commenting organizes comments by key terms so readers can easily view comments on sub-topics of interest to them.
Or, for a quick demonstration, click on one of the stories below.
- The seamstress in the rubble (CNN)
- IRS Intimidation Forced Founder To Shut Down Tea Party Group (Breitbart)
- Helping Mark Sanford turn it around (Politico)
- I Hate All My Clothes: How I Fell Victim To Fast Fashion and What I'm Going To Do About It (xoJane)
- So This Is How It Begins: Guy Refuses to Stop Drone-Spying on Seattle Woman (The Atlantic)
- Chivers and their Random Acts of Kindness (The Chive)
- Proposed initiatives in Spokane may get fight (The Spokesman-Review)
- Miller: D.C. dirty tricks in Part II of unfolding David Gregory mystery-drama (The Washington Times)
Large news sites receive hundreds or even thousands of reader comments per story. Unfortunately, most of these comments will never be read. Given the large number of contributions, the standard access and presentation model for comments (linear scrolling) can present serious problems for users, even with threads and ranking.
Refine — Better Commenting organizes comments by key terms so readers can easily view comments on sub-topics of interest to them. They can immediately see what topics have garnered the most attention and drill down to the specific comments that interest them most. Similarly, authors and publishers can see at a glance what aspects of the story have most engaged readers and drill down to see their specific questions and concerns. The system highlights key terms in the comments that were not in the original story, providing insight and access to readers' interests.
Refine — Better Commenting was developed by the Knight Lab at Northwestern University, with support from the John S. and James L. Knight Foundation.